Terms of Service
Last Updated: September 23, 2026 · Version: 2026-09-23-v0
Aviso para usuarios de habla hispana: Nuestros Términos y Política de privacidad están disponibles en inglés. El texto en inglés es el que rige.
Nature of the service: Sassychat is business software for content creators and the agencies that manage them. We do not operate an adult content platform, and we do not sell, license, publish, or distribute adult content to fans or to anyone else. We do not process payments between creators and fans; those take place on the connected platform.
Throughout these Terms of Service (“Terms”), “we,” “us,” “our,” and “Sassychat” refer to S Labs LLC, and “you” or “your” refers to the individual or entity using our service. “Agreement” means these Terms together with our Privacy Policy. “Content” means anything you create, upload, provide, process, or send through Sassychat, and anything the service generates or sends on your behalf. The service is provided for use in your trade, business, or profession.
1. The Service and Accepting These Terms
Sassychat is an AI-powered messaging and fan-management tool for content creators and agencies, delivered as a desktop application supported by cloud services we operate. It generates AI-assisted replies in your communication style and provides related tools for organizing your fans, Content, and messaging. To do this we process and store data on our servers, as described in our Privacy Policy.
By installing or using Sassychat, creating an account, or using our service in any way, you agree to this Agreement. If you do not agree, do not use the service.
We may update these Terms. We will post the updated version and update the date above, and for changes that materially affect your rights or financial obligations we will give at least 30 days’ notice by email or in the application. Continued use after an update constitutes acceptance.
Changes to Section 14 (Disputes). Continued use does not constitute acceptance of a change to Section 14. We will obtain your affirmative acceptance before such a change applies to you, it will not apply to any dispute already noticed or filed, and any material change re-opens the 30-day opt-out in that Section.
2. Who Can Use Sassychat
You must be at least 18 years old. No exceptions.
You represent and warrant that you: are at least 18; have capacity to enter a binding contract; own or are authorized to operate the creator accounts you connect; are not located in, incorporated in, or resident in a country or region subject to comprehensive U.S. sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine) or any other jurisdiction we designate (currently including Russia); are not on any government restricted-party list; and will comply with all applicable laws and with the terms of any platform you connect.
Connected accounts are subject to our approval. We may decline any account, and billing for an account begins only when we approve it.
3. Your Account
You create an account with an email address and password, or by signing in with Google. You are responsible for keeping your credentials confidential, for keeping your account information accurate, and for all activity under your account, including every message sent through the service, whether reviewed by you or sent by the AI Assistant.
Because Sassychat sends messages on your behalf, you bear full legal and reputational responsibility for all content transmitted from your account. Sassychat is a tool; you are the operator and author of all messages sent. Notify us at support@sassychat.app if you suspect unauthorized access.
4. License and Restrictions
We grant you a limited, non-exclusive, non-transferable, revocable license to use Sassychat to manage creator accounts you own or are authorized to operate. If you use Sassychat for an organization, you represent that you are authorized to bind it and are responsible for your team’s use.
You may not: manage accounts you are not authorized to operate; sublicense, resell, or white-label the service; copy, modify, or create derivative works of it; reverse engineer it; scrape or harvest data from it beyond its intended functionality; or access our APIs or infrastructure except through our authorized interfaces.
5. Prohibited Conduct
You may not use Sassychat to generate, send, or facilitate:
- Content that is illegal under any applicable law, or that promotes violence, self-harm, or criminal activity
- Any content that exploits, sexualizes, or targets minors. Violations result in immediate permanent termination and reporting to the National Center for Missing and Exploited Children (NCMEC) and law enforcement
- Harassment, threats, stalking, or abuse of any person
- Fraudulent or deceptive statements, or impersonation of any person, entity, or platform
- Bulk unsolicited messaging, or messaging that violates anti-spam law or a platform’s messaging policies
- Content infringing any third party’s intellectual property
- Malware, or anything that disrupts or circumvents the security of our service or a connected platform
- Any use violating the terms, community guidelines, or automation policies of OnlyFans, Fansly, or another connected platform
Violations may result in immediate suspension or termination without refund, reporting to law enforcement, and civil action.
6. Platform Risk
You are solely responsible for ensuring your use of Sassychat complies with applicable law and with the terms, community guidelines, automation policies, and any AI-disclosure requirements of every platform you connect.
Connected platforms may treat this service as prohibited automation. We make no representation that Sassychat is compatible with any platform’s terms, and you confirm you have read the current terms of each platform before connecting it. Platforms may change their policies at any time, including policies on third-party automation. We cannot guarantee that using Sassychat will not result in restriction, suspension, or termination of your platform account. You accept this risk. We are not liable for any platform enforcement action, ban, loss of income, or other consequence arising from your use of our service.
7. AI Features and the AI Assistant
Sassychat uses artificial intelligence to generate messages based on your conversation history and communication style. AI output may be incorrect, off-brand, or require editing. We do not guarantee any outcome, engagement level, or revenue. Using AI-generated content does not reduce your responsibility for it. To generate it, message text and conversation context are processed by third-party AI providers, as described in our Privacy Policy.
The “AI Assistant” is the feature that composes and sends messages to your fans without your individual review of each message. A continuous run of it on one account is an “AI session”. By starting a session you agree that:
- You bear full and sole responsibility for every message it sends, including all legal, financial, and reputational consequences
- We are not liable for any outcome arising from those messages — fan complaints, platform enforcement, bans, reputational harm, lost income, or third-party claims
- You should regularly review what it sends
Before you first use the AI Assistant for an account, we show you a guide that includes important notices about it. Starting a session confirms you have read them.
Honouring what it says. The AI Assistant quotes prices, makes offers, and takes requests for custom content on your behalf. You must honour the commitments it makes in your name, as if you had written the message yourself.
Stopping sessions. You can stop any session at any time. We may also pause or stop sessions without liability — for safety or legal reasons, at a platform’s requirement, or when your wallet balance is exhausted.
Disclosure. Where applicable law, FTC guidance, or a platform’s policies require you to disclose the use of automated or AI tools, you must do so, and you are solely responsible for making those disclosures. We recommend a standing line in your profile or welcome message, such as “I use AI tools to help me keep up with DMs.” If a fan asks whether they are communicating with an automated system, the question is routed to you and you must answer truthfully where law requires. The AI Assistant will not answer that question on your behalf. We do not automatically notify fans that AI is involved.
8. Your Content, Licence, and Warranties
You retain ownership of your Content and data. To provide the service, you grant us a limited, worldwide, non-exclusive, royalty-free licence to process your Content and data — and to use your name, likeness, persona, voice, and communication style — solely to provide the service to you. This includes analysing messages you write to your fans so that AI-generated messages sound like you. We may also create and use aggregated or de-identified data that does not identify you or any fan.
You represent and warrant that:
- You own or have all necessary rights to all Content you use with Sassychat, and your use violates no third party’s rights
- All fans you communicate with are adults (18+) who have consented to receive messages from you, and you will not engage anyone you know or suspect to be a minor
- You are permitted, under each connected platform’s terms, to allow a third party and automated tools to operate the account you connect, and you have read that platform’s current terms
- For any sexually explicit Content you process through the service, you (or the producer you obtained it from) hold all records required by 18 U.S.C. § 2257 and will produce them on lawful request
- If you act as or for an agency, you connect only accounts of creators you actually represent and who have authorized that management
Adult content. Sassychat is designed to assist with adult-oriented fan communications and may generate, process, and store sexually explicit Content. You represent that all such Content depicts and involves only consenting adults and that your use complies with all applicable laws and platform policies.
9. Privacy and Fan Data
Our Privacy Policy describes how we handle information and forms part of this Agreement.
When you use Sassychat to process the data of your fans — or, if you are an agency, of the creators you manage — you are the controller of that data and we act as your processor, handling it on your behalf and at your direction. You are responsible for establishing a lawful basis for that processing and for providing all notices and obtaining all consents applicable law requires.
Fan communications may include sexually explicit content and other information about a person’s sex life, which can be a “special category” of personal data under laws such as the GDPR. Where those laws apply, you are responsible for obtaining each fan’s explicit consent before that processing occurs, for keeping records sufficient to demonstrate it, and for promptly instructing us to stop processing and delete data when a fan withdraws consent or objects. For aggregated or de-identified data we create, we act as controller. If you require a data processing agreement, contact us.
10. Fees, Wallet, and Payments
Sassychat is prepaid. Fees are drawn from a wallet balance you fund by card. Wallet funds are a prepayment for the service, not a deposit, and earn no interest. Minimum and maximum top-up amounts are shown in the application.
Per-account fee. For every connected creator account we charge a fee that accrues daily and prorated from the day we approve the account, drawn as a single debit covering all your accounts. It accrues while an account is connected and your wallet has funds, whether or not any AI session runs. Disconnecting an account stops it. We never charge more than your wallet holds: if your balance is smaller than a day’s fee we charge only what is there, and once it reaches zero, fees stop. Your balance cannot go negative through per-account fees.
Commission. On applicable plans we charge a commission on sales attributed to the AI Assistant. A sale is AI-attributed when the message the fan purchased or unlocked was composed and sent by the AI Assistant, whether sent automatically or released manually. Sales from messages a human wrote carry no commission. Our record determines attribution and is conclusive absent manifest error; raise any dispute within 30 days of the sale appearing in your dashboard. Commission is reversed if the underlying sale is refunded or charged back. We do not process the payment between you and your fan; the commission is a fee we charge you.
Trial. New organizations receive a trial credit, usable for a limited period across a limited number of accounts, drawn down before your own funds. Unused trial credit expires and is not paid out. Nothing is charged at the end of the trial — the AI Assistant simply pauses until you add funds.
Auto top-up. Optional and off unless you turn it on. We show the threshold and amount before you enrol, you must affirmatively opt in, we email confirmation and receipts, and you can turn it off in one step. We disable it automatically after a chargeback or refund that takes your balance significantly negative, and pause it after a declined charge.
Empty balance. When your wallet runs out, the service pauses rather than billing you further: AI sessions stop and connected accounts become unavailable in the application until you add funds. No debt accrues. Adding funds resumes everything.
Refunds. Wallet funds are non-refundable, do not expire, and may be applied to any fees under this Agreement. We will refund unused wallet funds only where (a) we terminate your account without cause or discontinue the service, (b) a charge was made in error or duplicated, or (c) applicable law grants a refund right that cannot be waived. Trial credit is not wallet funds: it is non-refundable, cannot be paid out, and expires at the end of the trial. Fees already charged are not refundable. Commissions are not refundable except on reversal of the underlying sale.
Chargebacks. Contact us before initiating a chargeback. A chargeback or payment reversal can take your balance below zero, because it removes funds already spent on the service; that shortfall is owed to us and must be settled before the service resumes. This is the only way a balance can go negative. Unauthorized chargebacks may result in suspension.
Changes and taxes. We may change fees and commission rates with at least 30 days’ notice for increases; changes take effect for an account when its plan is next assigned. You are responsible for applicable taxes.
Cancellation. Disconnect your accounts to stop fees, or close your wallet and delete your account to end the relationship. Leaving an account connected with an empty wallet costs nothing.
11. Third Parties, Trademarks, and Intellectual Property
Sassychat integrates with third-party platforms and uses third-party providers. We are not responsible for their availability, reliability, policies, or practices, and we are not liable if a platform change renders Sassychat non-functional or incompatible.
OnlyFans is a registered trademark of Fenix International Limited, and Fansly is a trademark of its owner. Sassychat is an independent software tool, not affiliated with, endorsed by, or sponsored by either. All product and company names are the trademarks of their respective owners; references are for identification only.
Sassychat — our name, logo, design, software, website, and original content — is protected by intellectual property laws, and nothing here grants you ownership of it. If you submit feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without compensation or confidentiality.
No monitoring. We do not pre-screen, monitor, or review Content, including anything the service generates or sends on your behalf, and we are under no obligation to do so. You are solely responsible for holding the rights to all Content you process through the service. Nothing in this section creates a duty to search for or identify infringing material.
Copyright complaints. If you believe Content processed or stored through Sassychat infringes a copyright you own or control, email support@sassychat.app with the subject line “Copyright”, including your signature, identification of the work and of the allegedly infringing material, your contact details, a good-faith statement that the use is unauthorized, and a statement under penalty of perjury that your notice is accurate and you are authorized to act. We review complete notices and respond within a reasonable time. We may remove or disable access to material alleged to be infringing and, in appropriate circumstances, will terminate the accounts of repeat infringers. If you believe material was removed in error, you may write to the same address.
12. Disclaimers
Please read this section carefully.
Sassychat is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express, implied, or statutory, including any warranty that: the service will be uninterrupted, timely, secure, or error-free; defects will be corrected; the service is free of harmful components; AI-generated content will be accurate, appropriate, brand-consistent, or legally compliant; your use will not conflict with any connected platform’s terms; or your use will produce any particular engagement, revenue, or outcome. We disclaim the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You use Sassychat entirely at your own risk, and you are fully and solely responsible for all messages transmitted through it, whether reviewed by you or sent by the AI Assistant.
13. Limitation of Liability and Indemnity
This section limits our liability to you.
To the fullest extent permitted by law, neither Sassychat nor its owners, officers, employees, agents, licensors, or service providers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, business, customers, data, goodwill, or reputation; service interruptions; consequences of messages sent through the service, including by the AI Assistant; platform suspensions or bans; consequences of platform policy changes; or unauthorized access to your account or data. This applies regardless of legal theory and even if we were advised of the possibility.
Our total aggregate liability for all claims arising out of or related to this Agreement or the service is limited to the greater of (a) the total fees you actually paid us in the 12 calendar months immediately preceding the event giving rise to the claim and (b) one hundred U.S. dollars ($100) — and in no event more than two thousand U.S. dollars ($2,000).
Some jurisdictions do not permit these exclusions; where they are unenforceable they are modified to the minimum extent necessary to comply with applicable law.
Indemnification. You agree to indemnify, defend, and hold harmless Sassychat and its owners, officers, employees, agents, licensors, and service providers from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of Sassychat and the messages sent through it, your violation of these Terms or of any law or platform terms, any claim by a fan or third party arising from messages you sent, and your infringement of any third party’s rights. This survives termination.
14. Disputes and Arbitration
This section contains a binding arbitration agreement and a class action waiver. It affects your legal rights.
Informal resolution first. Before starting any formal proceeding, contact us at support@sassychat.app and give us 30 days to resolve the dispute informally. This is a prerequisite to arbitration or any court proceeding, except emergency injunctive relief.
Binding arbitration. If informal resolution fails, you and Sassychat agree that any dispute arising out of or relating to these Terms or the service will be resolved exclusively through final and binding individual arbitration administered by National Arbitration and Mediation (NAM) under its Comprehensive Dispute Resolution Rules in effect when arbitration commences, including its consumer rules and fee schedules where applicable. If NAM is unavailable, the parties will agree on an alternative provider; failing agreement, a court will appoint an arbitrator under 9 U.S.C. § 5. This agreement is governed by the Federal Arbitration Act.
Exceptions. Either party may bring an eligible claim in small claims court, seek emergency injunctive relief from a court to preserve the status quo, or bring claims for infringement of intellectual property rights in court.
Delegation. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that it is void or voidable. Two exceptions are reserved to a court: the enforceability of the class action waiver below, and whether any claim falls within the small-claims or intellectual-property exceptions above.
Class action waiver. You and Sassychat each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator may not consolidate more than one person’s claims. If this waiver is found unenforceable as to any claim, that claim will be litigated in court under Section 15 rather than in arbitration. Nothing here waives any right to seek public injunctive relief where that right cannot be waived under applicable law; such a claim is severed to court and stayed pending arbitration of the individual claims.
Procedures. Arbitration is conducted in English by a single neutral arbitrator. Hearings may be remote; any in-person hearing will be in Wyoming or your county of residence, as agreed. The decision is final and binding and the arbitration is confidential. We will pay NAM filing, administrative, and arbitrator fees for consumer claims in excess of what you would pay to file in court. Each party bears its own attorneys’ fees unless law or the arbitrator provides otherwise.
Opt-out. You may opt out of this arbitration agreement by emailing support@sassychat.app within 30 days of first accepting these Terms, with the subject “Arbitration Opt-Out” and your full name, account email, and a clear statement that you wish to opt out. Opting out affects no other provision.
EU and UK consumers. If you are a consumer resident in the European Union or the United Kingdom, you may bring claims in the courts of your country of residence, and this Section does not bind you to the extent the law of that country provides otherwise.
This arbitration agreement survives termination.
15. Governing Law
These Terms are governed by the laws of the State of Wyoming and applicable U.S. federal law, without regard to conflict-of-law principles. For any dispute not subject to arbitration, both parties consent to the exclusive jurisdiction and venue of the state and federal courts in Wyoming.
If you are a consumer in a jurisdiction whose law does not permit this choice of law to deprive you of mandatory local protections, those protections apply to the extent required. If you are a consumer in the EU or UK, nothing here deprives you of the mandatory law of your country of residence or your right to bring proceedings there.
Jury trial waiver. To the extent any dispute proceeds in court, you and Sassychat each irrevocably waive, to the fullest extent permitted by law, any right to a trial by jury.
Sassychat and its underlying technology are subject to U.S. export control and sanctions laws. You agree not to use or access the service in violation of them.
16. Suspension, Termination, and Changes
We may suspend or terminate your access at any time, with or without cause, including for violation of these Terms, conduct harmful to others or our business, legal requirements, or if we cease offering the service in your jurisdiction. Where a violation can be remedied we will generally give notice and an opportunity to cure. If we terminate without cause, we will refund your unused wallet funds and give you 30 days to export your data.
Upon termination your right to use Sassychat ends immediately and you should uninstall the application. Provisions that by their nature survive — disclaimers, limitation of liability, indemnification, and dispute resolution — continue in force.
Termination by you. You may disconnect your accounts, close your wallet, and delete your account at any time in your account settings. Requesting deletion starts a 120-day recoverable window during which the account is locked but restorable by signing back in. After that window we delete your account data, as described in our Privacy Policy. Financial and transaction records are retained in anonymized form for accounting, tax, and legal compliance. Deletion does not entitle you to a refund except as provided in Section 10.
Changes to the service. We may add, modify, or discontinue features at any time, and will try to give reasonable advance notice of significant changes. The application may update automatically. If we discontinue the service entirely we will give at least 30 days’ notice and refund unused wallet funds, with a further 30 days to export your data. If a platform’s enforcement, the loss of our payment processor, a legal requirement, or another circumstance outside our reasonable control forces a shorter timeline, we will give as much notice as is practicable and your unused funds are still refunded.
17. General
Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and Sassychat regarding the service.
Severability. If any provision is invalid or unenforceable it will be modified to the minimum extent necessary, or severed, and the rest continues in force.
No waiver. Our failure to enforce a right is not a waiver of it.
Time limit on claims. To the extent permitted by law, any claim arising out of this Agreement or the service must be filed within two (2) years after it accrues, or it is permanently barred.
Assignment. You may not assign your rights or obligations without our written consent. We may assign freely, including in a merger, acquisition, or sale of assets.
No agency. These Terms create no partnership, joint venture, employment, or agency relationship.
Notices. We may send notices to your account email or through the application. Notices to us go to support@sassychat.app.
Force majeure. Neither party is liable for failure or delay caused by circumstances beyond its reasonable control.
Language. These Terms are written in English. If there is any conflict between the English version and a translation, the English version controls.
18. Contact
Email: support@sassychat.app Mailing address: S Labs LLC, 30 N Gould St Ste N, Sheridan, WY 82801
For arbitration opt-out requests use the subject line “Arbitration Opt-Out” and email within 30 days of first accepting these Terms (see Section 14).
These Terms are version 2026-09-23-v0. We record the version you accepted when you create your account.
By installing, accessing, or using Sassychat, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.